KFC has faced significant criticism as customers have complained about poor service and bad food at its restaurants. This southern fried chicken chain has emerged as the one with the worst average customer review score among fast food restaurants across the country, according to price-monitoring website Pricelisto. Other fast food outlets have also been criticized for issues such as greasy and burned food, lack of variety on menus, and slow service.

Uncover the Truth Behind KFC's Poor Ratings

KFC - The Disappointing Dining Experience

Customers have expressed their dissatisfaction with KFC by stating that they have received "bad service" and "bad food" from its locations. There seems to be a general "very poor management attitude" that has left a bad taste in the mouths of many. The average customer review score of 2.89 out of 5 for KFC is quite concerning, with Arkansas and Idaho ranking it the lowest among all states, with a mere 2.57 out of 5. It's clear that KFC has some serious issues that need to be addressed. 2: The poor performance of KFC is not just limited to a few isolated incidents. It seems to be a recurring problem that affects customers across the board. Whether it's the quality of the chicken or the service provided, KFC has failed to meet the expectations of its customers. This has led to a decline in its popularity and a tarnished reputation in the fast food industry.

McDonald's - A Close Second in Disappointment

McDonald's came in second on the list of worst fast food chains, with an average customer review score of 2.99 out of 5. Alabama and Iowa ranked it the lowest, giving it scores of just 2.68 and 2.9 respectively. This shows that McDonald's also has some work to do in improving its customer experience. While it may still be a popular choice for many, the negative reviews indicate that there are areas where it can improve. 2: McDonald's has been facing competition from other fast food chains that are offering more diverse menus and better service. Customers are looking for more than just a burger and fries, and McDonald's needs to adapt to these changing preferences. Otherwise, it risks losing its market share to its competitors.

Burger King - Struggling with Variety and Cleanliness

Burger King was third on the list, averaging a 3 out of 5. Alaska and North Carolina rated the chain the lowest, with the former giving it a 2.67 and the latter a 2.81. Customers at Burger King complained of "no variety" on menus and that the floors inside locations were "greasy and slick." This lack of variety and cleanliness can be a major turnoff for customers, especially those who are looking for a clean and enjoyable dining experience. 2: Burger King needs to focus on improving its menu offerings and maintaining the cleanliness of its restaurants. By doing so, it can attract more customers and improve its overall rating. It's important for fast food chains to understand that customers expect more than just a quick meal. They want a pleasant dining experience that meets their expectations.

Church's Texas Chicken - Not Widely Available but with Its Own Issues

Church's Texas Chicken came in fourth on the list, with an average customer review score of 3.08 out of 5. Missouri gave it a low 2.59 rating and Nevada rated it 3 out of 5. Although it may not be found in many areas, it still has its own set of problems that need to be addressed. 2: The fact that Church's Texas Chicken is not as widely available as some of the other chains may be a contributing factor to its lower rating. However, it still needs to focus on improving the quality of its food and service to attract more customers and improve its reputation.

Long John Silver's - Seafood Chain with a Bad Reputation

Fast-food seafood chain Long John Silver's rounded out the top 5, with an average customer review score of 3.16 out of 5. Maryland and Delaware ranked it the lowest, with Maryland giving the chain a rating of 2.28 and Delaware ranking it 2.53. Customers called it "horrible food" and said their entire experiences were "a complete waste of time." 2: The poor ratings for Long John Silver's suggest that there are some serious issues with the quality of its seafood and the overall dining experience. The chain needs to take steps to improve its food quality and service to regain the trust of its customers.

Taco Bueno - Not Everywhere but with Its Own Challenges

Another chain that isn't found everywhere, Taco Bueno came in sixth place, boasting a 3.24 rating out of 5. Oklahoma gave it its lowest rating at 2.9. This shows that Taco Bueno also has some work to do in improving its customer experience. 2: While Taco Bueno may have a loyal following in some areas, it needs to expand its reach and address the issues that are causing it to receive lower ratings. By doing so, it can become a more competitive player in the fast food industry.

Taco Bell - Struggling with Food Quality and Customer Loyalty

Taco Bell came in seventh place in the ranking, with just 3.25 out of 5 stars for its customer review score. North Dakota and Idaho rated it the lowest, with the former rating it 2.63 and the latter giving it a 2.94. Reviews for the taco chain said locations had "messed up the food" or that customers "would not come again." 2: Taco Bell needs to focus on improving the quality of its food and ensuring that its customers have a positive dining experience. By doing so, it can regain the trust of its customers and improve its rating.

Hardee's - Not in Every State but with Its Own Problems

Burger joint Hardee's took eighth place in the ranking, just barely above Taco Bell and Taco Bueno with a 3.27 out of 5 review score. Customers said the food they'd received was "hard and burnt," while one review in particular stated, "This place is a disaster." Iowa ranked it the lowest, giving it a 3.11, followed by Maine, which gave it a 3.13 score. 2: Hardee's needs to address the issues with the quality of its food and improve its service. By doing so, it can improve its rating and attract more customers.

Pizza Hut - Not the Best in Pizza but Still in the Mix

They say you can't out-pizza the hut, but according to the data, you can. Pizza Hut came in ninth place in the ranking with a 3.28 out of 5. Alaska gave the joint a measly 2.68 rating, making it the lowest review for the chain. 2: Pizza Hut needs to focus on improving the quality of its pizza and enhancing the overall dining experience. By doing so, it can improve its rating and compete with other pizza chains.

Sonic Drive-In - Tied for Ninth with Similar Issues

Tied for ninth place with a similar 3.28 out of 5 review score was Sonic Drive-In. California rated Sonic Drive-In just a 3.05 out of 5, making it the lowest-rated chain in the entire state. 2: Sonic Drive-In needs to address the issues that are causing it to receive lower ratings. By improving the quality of its food and service, it can become a more popular choice among customers.Why are the chains on this list rated so lowly? A spokesperson for Pricelisto said customers often leave bad reviews if they received poor customer service, had low quality food or were forced to wait a long time. "While negative reviews can be frustrating and disheartening for business owners, they can also serve as valuable feedback to improve the customer experience overall. Some of the most common complaints were a lack of variety in food, unhelpful or rude staff and unclean restaurants," the spokesperson said.