Nestlé Professional, the business-to-business and out-of-home division of Nestlé, is set to expand its range of coffee machines, the Nescafé Fusion system, to enable food service providers to deliver personalized coffee experiences. The new range caters to the growing demand for customized beverage options, offering hot or cold drinks, with choices ranging from whole roasted beans to instant coffee and including dairy or plant-based milks.

Elevating Coffee Experiences with Sustainable and Versatile Solutions

Catering to Evolving Consumer Preferences

Food service providers in hotels, offices, convenience stores, education, and healthcare institutions recognize the importance of coffee in their offerings and the need for equipment that can deliver both hot and cold options conveniently. The Nescafé Fusion system addresses this challenge by providing a selection of filter coffees, espresso-based beverages, and iced drinks such as lattes, cappuccinos, and mochas. With 14 different machine models to choose from, food service providers can cater to a range of business sizes and consumer preferences, considering factors such as cup capacity and counter space.

Driving Sustainability through Recycled Plastic and Energy Efficiency

Nescafé Fusion machines incorporate up to 30% recycled plastic, reflecting Nestlé's commitment to sustainability. Additionally, these machines can achieve up to 60% of energy savings compared to previous models, further reducing the environmental impact. The integration of telemetry technology allows for real-time issue reporting and remote troubleshooting, minimizing the need for on-site maintenance visits and optimizing the machines' efficiency.

Leveraging Expertise and Innovation

Developed by Nestlé's research and development teams in Orbe, Switzerland, the Nescafé Fusion machines combine system expertise with coffee knowledge. This collaboration has resulted in a versatile and customizable solution that can adapt to the evolving preferences of both food service providers and their customers.

Expanding Global Reach

Already launched in 15 markets across Asia, Europe, and Latin America, the Nescafé Fusion system is now extending to a further 60 markets, demonstrating its growing global appeal. As the demand for cold beverages increases, particularly among younger generations, the Nescafé Fusion's ability to cater to both hot and iced options positions it as a valuable asset for food service providers seeking to stay ahead of the curve.

Delivering Customizable Coffee Experiences

The Nescafé Fusion system's versatility allows food service providers to offer their customers a wide range of personalized coffee experiences. From whole roasted beans to instant coffee, and with the option to include dairy or plant-based milks, the system empowers businesses to cater to diverse preferences and evolving consumer trends.

Enhancing Operational Efficiency

The integration of telemetry technology in the Nescafé Fusion machines provides real-time issue reports, enabling technical experts from Nestlé Professional to troubleshoot and maintain the systems remotely. This minimizes the need for on-site visits, streamlining the maintenance process and optimizing the overall operational efficiency for food service providers.