In a truly bizarre turn of events, a Plano family now finds themselves dealing with the aftermath of a hit-and-run incident while a food delivery driver was on the wrong address mission. Melanie Uriegas was at work when she received a call from her daughter around 11:30 a.m. on Friday the 13th, alerting her to a loud noise and neighbors gathered outside. She initially assumed it was construction nearby but rushed home just to be sure.
"Plano Family's Home Devastated by Hit-and-Run and Food Delivery Chaos"
Initial Incident and Home Destruction
Her 18-year-old ranch-style home on Eastcreek Place was left in shambles. Witnesses reported that a stranger had crashed into the entryway, the garage door, and the framing before speeding away. It seems that a hungry neighbor one street over from Uriegas had ordered tacos from Torchy's Tacos in Richardson through DoorDash, a popular food delivery app. But due to the similar names and house numbers in this East Plano neighborhood, a mix-up occurred.This kind of confusion is not uncommon here, and Uriegas and her neighbor have grown accustomed to it. However, on this particular Friday, as the neighbor was walking over, he "met our [other] neighbor who was on the phone with police, and all the pieces started to fall into place."Driver's Actions and Consequences
It remains unclear how or why it happened, but Uriegas, along with her neighbors and the police, believe that the food delivery driver deliberately or accidentally drove over Uriegas' curb at a high speed, mowing down her potted mailbox, landscaping, and slamming into her brick house. Accidents do happen, but in this case, the driver took off even though Uriegas' next-door neighbor had come outside.Uriegas' door neighbor told her, "I heard a crash, I came outside, and saw the car driving away. I looked at the guy, and he just looked at me and drove off." The intended customer caught the tail-end of the incident, and his tacos were never delivered. He reported the incident to the food delivery company and provided police with information on the person registered with the company.Police Investigation and Suspect Vehicle
Police are now investigating the incident, which could potentially lead to charges for leaving the scene of a crash. Hit-and-runs involving food delivery drivers are not a common occurrence in the city, according to Plano Police spokeswoman Officer Jennifer Chapman. She also mentioned that Plano police have responded to several incidents where food delivery drivers left their vehicles running and doors open while making deliveries, only to return and find their vehicles stolen.The suspect vehicle is described as a baby-blue, older model Toyota Corolla, which likely sustained serious damage to either the front or back end. An officer canvassed the neighborhood for home surveillance videos to gather evidence.For now, the family must wait for the evidence to be collected so they can contact their insurance and, hopefully, the DoorDash claims department to make things right. The immediate cost of ensuring the house is structurally safe for the family to live in is $800. Uriegas is worried about the thousands of dollars in repairs her family might have to pay.This homeowner is demanding that DoorDash take responsibility and make it right for her and her family. "This is DoorDash, it's their company, not my problem," she said. "Fix my house. We are completely innocent."As for the person who smashed her home and fled, Uriegas is trying to recall the season. "Just come clean," she urges the unknown driver. "It's Christmas. We should all be looking out for each other."NBC 5 reached out to the food delivery company's media relations department but has not received a response yet. Anyone with information on the hit and run or the driver is urged to contact the Plano Police Department.