The Futuristic Robot Helpers in Incheon Airport: A Guide to Seamless Travel

Nov 18, 2024 at 8:30 PM
Arriving at a large international airport in a foreign country can often be a challenging experience. However, at Incheon International Airport in Seoul, Delta customers are greeted with a touch of futuristic assistance in the form of robots. These remarkable machines play a crucial role in guiding and transporting passengers, carrying their luggage, and even delivering food, making the travel journey more convenient and enjoyable.

Experience the Future of Airport Assistance with Incheon's Robot Helpers

The Airstar Robot: Your Personal Guidance Automation Assistant

The Airstar Robot stands out as a cutting-edge guidance automation assistant. Equipped with autonomous driving, voice recognition, and artificial intelligence technologies, it is truly a marvel. Imagine arriving at the airport and simply telling the Airstar robot your flight number. It will then deftly direct you to the correct counter, and if you prefer, it will even escort you there. This robot is also a valuable resource when it comes to understanding what items are not allowed in carry-on luggage. It can provide information about the locations of certain duty-free shops and guide you to the correct boarding gate. Additionally, the Airstar Robot has a camera that allows it to take commemorative photos for passengers. These photos can be easily sent via email or SMS messages, providing a lasting memory of the journey.

The Airstar Robot's capabilities extend far beyond just providing directions. Its advanced artificial intelligence enables it to adapt to different passenger needs and situations, ensuring a personalized experience for each traveler.

With its seamless integration of various technologies, the Airstar Robot is a true game-changer in airport assistance, making the travel process more efficient and enjoyable.

The Air Porter Robot: Your Luggage-Carrying Companion

Located in the duty-free area and equipped with scanning capabilities for boarding passes, the Air Porter Robot is a sight to behold. This baggage-carrying robot can follow customers or take the lead if they need directions. It effortlessly handles the task of carrying luggage, relieving passengers of the burden and making their journey more comfortable.

The Air Porter Robot's presence in the duty-free area adds an extra layer of convenience for passengers. It allows them to focus on their shopping while the robot takes care of their luggage.

With its reliable and efficient operation, the Air Porter Robot is a valuable asset in enhancing the overall airport experience for travelers.

The Air Ride Robot: Transporting Elderly and Disabled Passengers with Ease

The Air Ride Robot is a self-driving vehicle designed to transport elderly or disabled passengers to their correct boarding gates. With a simple touch of a screen, these passengers can be whisked away to their destinations. Located in the duty-free zone, the Air Ride Robot provides a convenient and accessible option for those in need of assistance.

The Air Ride Robot's presence in the duty-free zone ensures that passengers have easy access to this valuable service. It eliminates the need for them to navigate through crowded areas, making their journey more comfortable and stress-free.

By offering this specialized transportation service, Incheon Airport is demonstrating its commitment to providing a inclusive and accessible travel experience for all passengers.

The Air Dilly Robot: Food Delivery at Your Fingertips

Inside the duty-free area, the Air Dilly Robot operates as a food delivery service. Passengers waiting at a boarding gate can simply scan the QR codes displayed on nearby seats or guidebooks to order food and drinks. This eliminates the need for them to wander in search of a restaurant, saving time and ensuring that they have access to delicious treats during their journey.

The Air Dilly Robot's food delivery service is a convenient addition to the airport experience. It allows passengers to enjoy their favorite snacks and beverages without having to leave their boarding gate.

With its efficient and reliable operation, the Air Dilly Robot is making airport dining more accessible and enjoyable for travelers.

Incheon International Airport Corporation is constantly working with Doosan Robotics to research new technologies and enhance the customer experience. This commitment to innovation ensures that passengers will continue to benefit from the latest advancements in airport assistance.Delta and Korean Air's joint venture partnership has a significant impact on connectivity. Together, they connect more than 2,000 passengers a day each way through Incheon to 80 destinations in Asia. This extensive network provides travelers with a wide range of options and seamless connections.Delta is further boosting its global footprint with the launch of its first-ever nonstop service from Salt Lake City International Airport (SLC) to Seoul-Incheon International Airport (ICN) on June 12, 2025. This addition allows Delta, together with partner Korean Air, to offer access to Seoul from 14 U.S. gateways, providing the most extensive reach across Asia through the ICN hub. It also solidifies Delta's position as the largest long-haul foreign carrier at Incheon, enhancing its already unmatched reach across Asia.© 2024 Delta Air Lines, Inc.