The ongoing road construction in Spring Branch has significantly affected local businesses, particularly a nearby Dairy Queen. The Texas Department of Transportation (TxDOT) initiated the reconstruction of the Campbell Road bridge near Emnora Road last fall. Since then, business owners have reported substantial declines in customer visits due to accessibility issues caused by the construction. One owner has even had to take out a loan to maintain operations and employee wages.
The renovation of the Campbell Road bridge has posed significant challenges for nearby establishments. The entrance to a popular ice cream shop and restaurant has been obstructed by construction equipment, making it difficult for patrons to access the venue. As a result, the owner has observed a dramatic reduction in customer traffic, leading to financial strain on the business.
In detail, the construction work has severely impacted the daily operations of the Dairy Queen owned by Nasir Zulifqar. With a 60% drop in sales, he has been forced to secure a loan to ensure his employees remain paid and the business continues to function. Initially, Zulifqar was told that the project would be completed within 40 days, but three months later, the work is still not finished. He expressed frustration over the lack of clear communication from the construction team regarding delays and property damage caused by parked equipment.
The prolonged duration of the construction has created uncertainty and operational difficulties for local businesses. Owners are struggling to adapt to the new conditions while waiting for the completion of the infrastructure improvements. This situation highlights the broader implications of such projects on small businesses in the area.
Zulifqar’s experience underscores the broader concerns shared by many business owners facing similar disruptions. The initial promise of a swift completion has turned into a prolonged ordeal, with no definitive end date in sight. Despite multiple inquiries, the construction supervisors have provided vague responses, leaving business owners in limbo. The impact extends beyond just lost revenue; there is also damage to the property and an overall decline in the quality of customer experience. Local media outlets have reached out to TxDOT for clarification on the project timeline, but updates remain pending.