Coop, the franchise holder of The Body Shop in Switzerland, has decided not to renew its contract with the brand. This decision comes after an in-depth analysis revealed that the brand has lost its unique positioning and failed to meet revitalization goals despite significant efforts. Coop is exploring options for the 33 retail spaces that will become vacant and ensuring all 108 employees receive alternative positions within the group. The franchise agreement ends in May 2025. Founded in 1976 by Anita and Gordon Roddick, The Body Shop once thrived on ethical values and sustainable practices. However, recent years have seen multiple ownership changes and closures worldwide.

Changing Tides: Coop's Decision and Employee Transition

Switzerland's retail landscape is set to witness a significant shift as Coop decides to terminate its partnership with The Body Shop. After a thorough evaluation, Coop concluded that the brand no longer aligns with its original distinctive identity. The company’s revitalization efforts over the past few years did not yield the desired outcomes, leading to this strategic decision. Coop remains committed to its workforce, offering new roles within the organization to all affected employees.

The closure of The Body Shop stores in Switzerland marks the end of a chapter for the iconic brand in the Alpine country. Coop has been a dedicated franchisee since acquiring the rights to operate The Body Shop stores. Despite the brand's initial promise and strong market presence, it gradually lost its unique appeal. Coop has pledged to support its employees during this transition, ensuring that all 108 staff members are provided with alternative job opportunities within the group. Additionally, Coop is exploring various options for the 33 vacated retail spaces, aiming to optimize their use in line with evolving consumer preferences.

A Brand's Evolution and Global Challenges

The Body Shop, founded nearly five decades ago, has undergone substantial transformations over the years. Ownership changes and strategic shifts have significantly impacted the brand's trajectory. From its roots as a pioneer in ethical cosmetics to its current state under new management, the journey has been marked by both successes and setbacks. The brand's global footprint has faced challenges, including store closures and rebranding efforts.

Founded in Brighton, England, in 1976, The Body Shop quickly gained international recognition for its commitment to ethical practices and sustainability. Over the years, the brand changed hands several times, starting with L'Oréal's acquisition in 2006, followed by Natura in 2017, and eventually Aurelius in 2023. Despite these transitions, The Body Shop struggled to regain its former glory. In June 2024, Auréa Holding, led by British businessman Mike Jatania, took over the brand, aiming to restore profitability. However, the global trend of store closures continues, with Natura &Co also deciding not to renew its franchise in Brazil. These developments underscore the ongoing challenges faced by The Body Shop as it navigates an increasingly competitive market.