In a significant shift, The Body Shop is set to close its doors in Switzerland following Coop's decision not to renew its franchise agreement. This move comes after an extensive evaluation by the Swiss retailer, which concluded that the brand has lost its distinctive market positioning. Despite efforts to revitalize the brand over recent years, Coop determined that these initiatives did not yield the desired results. With the contract expiring in May 2025, all 108 employees will be offered alternative positions within the Coop group, and the 33 retail spaces will be repurposed.
In the picturesque landscapes of Switzerland, a well-known beauty brand is preparing for a significant change. Coop, the franchise holder for The Body Shop in this Alpine country, has announced that it will not extend its contract with the brand. This decision follows a thorough assessment of the brand’s current market position. Established in 1976 by Anita and Gordon Roddick in Brighton, England, The Body Shop once stood out for its ethical values and commitment to sustainability. Over the years, the brand has undergone several ownership changes, most recently being acquired by Auréa Holding in June 2024. However, despite these transitions and a reported return to profitability, challenges persist.
Coop stated that the unique market presence that The Body Shop once enjoyed no longer exists. Efforts to rejuvenate the brand, although intense and supported by dedicated employees, did not achieve the intended outcomes. Consequently, Coop plans to explore new uses for the 33 locations currently occupied by The Body Shop. Importantly, all 108 employees will have the opportunity to continue their careers within the Coop organization. The franchise agreement will officially end in May 2025.
This development in Switzerland mirrors broader trends affecting The Body Shop globally. Earlier this month, Natura &Co, which held the franchise in Brazil, also chose not to renew its contract, leading to store closures there. These actions reflect ongoing adjustments in the cosmetics industry as brands adapt to changing consumer preferences and market dynamics.
From a journalistic perspective, this news underscores the importance of staying attuned to market shifts and consumer expectations. It serves as a reminder that even iconic brands must continuously innovate and adapt to remain relevant. For readers, it highlights the evolving nature of retail and the challenges faced by companies striving to maintain their competitive edge in a rapidly changing landscape. The Body Shop's journey in Switzerland offers valuable lessons on the need for agility and responsiveness in today's business environment.