Walmart bets on its international business to drive growth as it expands in China, Mexico

Sep 23, 2024 at 12:45 PM

Walmart's Global Expansion: Unlocking the Potential of International Markets

Walmart, the retail giant, is making bold strides to solidify its position as a global powerhouse. With a renewed focus on international markets, the company is poised to capitalize on the growing demand for value-driven shopping experiences worldwide. From leveraging its expertise in China to driving innovation in India, Walmart is leaving no stone unturned in its quest to become the go-to destination for cost-conscious consumers across the globe.

Walmart's International Ambitions: A Transformative Journey

Reshaping the Global Footprint

Walmart's international segment has emerged as a key driver of growth, with the company's CFO, John David Rainey, highlighting its significant potential. After years of strategic restructuring, Walmart has streamlined its global footprint, exiting underperforming markets and doubling down on its presence in key regions. The company's international operations now span 18 countries, with 5,414 foreign locations as of the second quarter.The leadership transition from former Walmart International CEO Judith McKenna to Kath McLay has been instrumental in this transformation. McLay, who previously served as the CEO of Sam's Club, has brought a fresh perspective and a laser-sharp focus on profitability. By divesting from unprofitable or slower-growing international businesses, Walmart has positioned itself for sustained success in its core markets.

Thriving in China and India

China and India, two of the world's fastest-growing economies, have become the focal points of Walmart's international strategy. In China, the company's Sam's Club division has been a standout performer, with the brand rapidly expanding its footprint to 48 locations, far outpacing its competitor, Costco, which has just seven stores in the country.Walmart's innovative use of "clouds," or micro-fulfillment centers, has been a game-changer in China, allowing for faster delivery times and a more curated product assortment. This strategy has paid dividends, with 80% of Walmart China's deliveries completed in under an hour and a near-even split between online and in-store transactions.In India, Walmart's majority stake in the e-commerce platform Flipkart has been a strategic move to capitalize on the country's burgeoning digital landscape. Flipkart, once a loss-making venture, is now focused on driving growth and profitability, leveraging Walmart's expertise and resources. The company's investment in digital payments firm PhonePe further strengthens its position in the Indian market, providing a comprehensive ecosystem for consumers.

Unlocking Opportunities in Mexico and Central America

Walmex, Walmart's business in Mexico and Central America, has also been a bright spot in the company's international portfolio. The segment announced a significant investment of $34.5 billion pesos (approximately $1.8 billion) in 2023, a 19% increase over the previous year. This investment will be directed towards store remodeling, new store openings, supply chain modernization, and technology improvements.The results have been impressive, with Walmex reporting a 5% year-over-year increase in same-store sales and a 6.4% rise in revenue to $12.8 billion in the second quarter. The segment has also diversified into higher-margin businesses, such as its mobile phone venture, Bodega Aurrera Internet y Telefonia (BAIT), and the sale of health memberships, which offer telemedicine services and discounts with specialists.

Leveraging Learnings Across Markets

Kath McLay's experience at Sam's Club has been instrumental in shaping Walmart's global strategy. The "hyper focus on the customer," which she cultivated at Sam's Club, has become a guiding principle for the company's international operations. This customer-centric approach has enabled Walmart to tailor its offerings and adapt its business models to the unique needs and preferences of consumers in each market.The cross-pollination of ideas and best practices across Walmart's global footprint has also been a key driver of success. For instance, the lessons learned from Sam's Club China's use of micro-fulfillment centers have been applied to Flipkart's delivery network, allowing the Indian e-commerce platform to offer lightning-fast 15-minute deliveries to some customers.This ability to leverage learnings and replicate successful strategies across markets has been a hallmark of Walmart's international expansion, positioning the company as a nimble and adaptable global player.