In a strategic move to enhance its loyalty program, United Airlines has announced an increase in fees for its rewards cards that grant access to exclusive airport lounges. Alongside these adjustments, the airline is also introducing new benefits designed to enrich the travel experience of its cardholders. The changes reflect growing demand for premium amenities post-pandemic as travelers increasingly value comfort and convenience during their journeys.
Beginning this week, United Airlines is reshaping its reward structure by increasing membership costs and unveiling a new tier option. Individual memberships to the United Club now cost $750 annually or 94,000 miles, marking an increase from the previous rate of $650 or 85,000 miles. Notably, only passholders will enjoy lounge access under the revised terms.
To cater to those who wish to share the luxury, a newly introduced "All Access" membership allows members to bring up to two guests into the lounge for $1,400 or 175,000 miles per year. Existing members will retain their current conditions until their membership expires, ensuring a smooth transition. Their annual fee modifications will occur upon renewal on or after August 1, 2025.
Beyond lounge access, United Airlines has updated its Explorer and Quest card offerings. The Explorer card's annual fee has risen from $95 to $150, accompanied by a $60 rideshare credit. Similarly, the Quest card’s fee has increased from $250 to $350, providing $100 in rideshare credits, seat upgrades, and $200 in annual United travel credits. The United Club Card sees its annual fee jump from $525 to $695, inclusive of a $750-valued lounge membership, $150 in rideshare credits, and a complimentary Instacart+ membership.
These enhancements come as airlines witness a resurgence in traveler numbers following the global health crisis, with many seeking exclusive amenities like airport lounges.
From a journalist's perspective, this update by United Airlines signifies a broader trend within the aviation industry toward premium service monetization. By elevating their rewards program, United not only caters to customer desires but also capitalizes on a lucrative revenue stream through co-branded credit cards. For travelers, this means reevaluating the value proposition of such memberships against personal travel habits and preferences. Ultimately, it highlights the delicate balance airlines must strike between enhancing member experiences and maintaining profitability in an increasingly competitive market.