Toyota refused to service my car despite extended warranty
Sep 27, 2024 at 3:47 PM
Toyota's Controversial Oil Change Policy Sparks Outrage Among Mechanics
A mechanic has taken to social media to voice his frustration with Toyota's alleged refusal to service his new car, despite him purchasing an extended warranty. The motorist, known online as Manic Mechanic, claims that the company's policy could potentially cause more damage to his vehicle in the long run.Mechanic Exposes Toyota's Questionable Maintenance Practices
Manic Mechanic's Viral TikTok Complaint
The Manic Mechanic, a professional in the automotive industry, took to his TikTok account to share his experience with Toyota's service policies. In a video that has amassed over 700,000 views, he claimed that the dealership refused to perform an oil change on his wife's two-year-old 4Runner SUV, despite a service reminder popping up after 5,000 miles.According to the mechanic, the dealer's response was that, as a matter of policy, they would not carry out an oil change until the vehicle had reached 10,000 miles. Instead, they would only rotate the tires and perform an inspection.Questioning Toyota's Oil Change Interval
The Manic Mechanic was baffled by this policy, as he firmly believes that oil should be changed well before the 10,000-mile mark. He argued that engine oil has a limited lifespan and that it starts to lose its lubricity, viscosity, and detergent abilities over time."Changing your oil every 10,000 miles has got to be the dumbest f****** thing I've ever heard of," the mechanic fumed. "Oil only lasts so long, it wears out."Interestingly, Toyota's own website appears to back up the mechanic's stance, as it recommends a maximum oil change interval of 10,000 miles for 4Runners using synthetic oil. For those using standard oil, the recommended interval is even shorter, at 3-5,000 miles.Potential Consequences of Delayed Oil Changes
The Manic Mechanic expressed concern that Toyota's policy could lead to his wife's car wearing out faster and potentially causing expensive issues down the line. He pointed out that leaving engine oil unchanged for too long can cause the engine to seize, which can cost thousands of dollars to repair.Despite the mechanic's pleas, the dealership reportedly remained adamant that they would not carry out the oil change until the full 10,000-mile interval had been reached. This left the Manic Mechanic worried that the company's questionable maintenance practices could ultimately do more harm than good to his vehicle.Toyota's Response and the Ongoing Debate
The Sun has reached out to Toyota for comment on the Manic Mechanic's complaint, but the company has yet to provide an official response. The debate surrounding Toyota's oil change policy and its potential impact on vehicle longevity is likely to continue, as mechanics and car owners alike grapple with the implications of this controversial maintenance practice.As the automotive industry evolves and technology advances, it is crucial for manufacturers to prioritize the long-term well-being of their customers' vehicles. The Manic Mechanic's viral video has shed light on an issue that may resonate with many car owners, and it remains to be seen how Toyota will address these concerns and potentially reconsider its maintenance guidelines.