An ex-employee's memoir sheds light on the inner workings of Meta, formerly known as Facebook, revealing a tale of power struggles, ethical dilemmas, and personal sacrifices. Sarah Wynn-Williams, the company's former global policy head, paints a vivid picture of an organization grappling with its rapid rise to prominence while ignoring crucial global issues. Her account highlights the challenges faced by those attempting to steer the tech giant toward responsible leadership amidst a sea of indifference.

At the heart of Wynn-Williams' narrative lies her own journey from a determined young diplomat to a disillusioned corporate insider. Her experiences, ranging from navigating dangerous diplomatic missions to juggling motherhood with demanding work expectations, underscore the human cost of striving for professional excellence in a high-pressure environment. She recounts moments such as smuggling Mark Zuckerberg out of a state dinner in Panama and battling internal resistance to implement meaningful policies, all while raising three children. These anecdotes reveal not only her resilience but also the systemic flaws within the company that hindered progress.

The portrayal of Meta's leadership emerges as particularly damning, with Mark Zuckerberg depicted as disconnected from reality and Sheryl Sandberg portrayed as increasingly out of touch. Wynn-Williams describes Zuckerberg as a leader who makes impulsive decisions without considering their consequences, leaving others to clean up after him. Meanwhile, Sandberg’s public persona contrasts sharply with private behaviors that raise eyebrows, including inappropriate remarks and actions during business trips. Furthermore, allegations against Joel Kaplan add another layer of controversy, suggesting a culture where boundaries are blurred and accountability is lacking.

Sarah Wynn-Williams’ story serves as a wake-up call for organizations prioritizing profit over principles. It emphasizes the importance of fostering an inclusive workplace culture where voices at every level are heard and respected. By exposing the shortcomings of one of the world's most influential companies, her book encourages reflection on how technology can be harnessed responsibly to benefit society rather than harm it. Ultimately, Careless People invites readers to consider what kind of legacy they wish to leave behind—a question applicable far beyond Silicon Valley boardrooms.