Two prestigious awards from Press Ganey, a global leader in healthcare experience solutions, have been bestowed upon RWJBarnabas Health, New Jersey’s largest academic health system. Robert Wood Johnson University Hospital (RWJUH) has been recognized for its exceptional nursing quality, while the Cooperman Barnabas Medical Center (CMBC) Neonatal Intensive Care Unit (NICU) received an award for outstanding patient experience. These accolades highlight the organization's commitment to fostering a culture of safety, quality, and compassionate care.

Pioneering Nursing Excellence at RWJUH

The recognition of RWJUH as one of only seven academic medical centers nationwide for its nursing quality underscores its dedication to innovation and excellence. This achievement is not merely an honor but a testament to the hospital's relentless pursuit of improving patient outcomes through superior nursing practices. The institution's leadership emphasizes the importance of nurturing a supportive environment that empowers nurses to deliver top-tier care.

In-depth analysis reveals that RWJUH's success can be attributed to its comprehensive approach to nursing care. By focusing on continuous improvement and fostering a culture rooted in patient safety, the hospital has established itself as a benchmark for others in the field. Nancy Holecek, Executive Vice President and Chief Nursing Officer, highlighted the significance of this award, noting that it acknowledges the exemplary workforce and the quality-driven culture cultivated within the organization. The hospital's commitment to excellence extends beyond clinical practices, encompassing staff development and patient-centered initiatives.

Exceptional Patient Experience at CMBC NICU

The Shyan Sun, M.D. Neonatal Intensive Care Unit at CMBC has achieved remarkable success by ranking in the top 5% of healthcare providers for patient experience. This distinction reflects the unit's unwavering dedication to providing compassionate and high-quality care to its youngest patients and their families. The Pinnacle of Excellence Award recognizes the NICU's efforts in enhancing patient engagement and overall satisfaction.

Dwight McBee, Chief Patient Experience Officer, emphasized that delivering exceptional, compassionate care lies at the heart of RWJBarnabas Health's mission. The NICU's achievements are a direct result of the team's commitment to creating an environment where every patient feels valued and supported. This award highlights the unit's ability to go above and beyond standard practices, ensuring that each family receives personalized attention and care. The NICU's success story exemplifies how a focus on patient experience can lead to better health outcomes and greater community trust.