Microsoft Unveils Official Solutions for Persistent Microsoft Store Error

Mar 6, 2025 at 6:40 PM

In a recent development, after six years of waiting, Microsoft has finally introduced four official methods to address the frustrating "Try that again" or "0x80131500" error encountered by users in the Microsoft Store. Initially reported back in 2019, this long-standing issue has now been officially resolved, bringing relief to countless users who have struggled with it.

Detailed Breakdown of the Official Fixes

The technology giant has outlined a series of steps designed to resolve this persistent bug. Users can begin by resetting the Microsoft Store application, which often resolves minor glitches. For Windows 10 users, employing the built-in Microsoft Store troubleshooter is another effective approach. Keeping your system up-to-date with the latest updates is also crucial, as outdated software can contribute to such errors. Additionally, updating your internet's Transport Layer Security (TLS) settings is vital. Microsoft specifically advises enabling TLS 1.2 and 1.3 to ensure compatibility.

If the first three methods fail, the problem may stem from TLS incompatibility. In such cases, follow these simple steps: press the Windows key, search for "Run," enter "intecpl.cpl," hit Enter, navigate to the Advanced tab, and verify that TLS 1.2 and 1.3 are enabled. This process ensures a secure and compatible connection for smoother app functionality.

Prior to these official solutions, users resorted to various workarounds, including pausing antivirus protection, creating new local accounts, disabling VPNs, or even booting into Safe Mode. The root causes of the 0x80131500 error can range from unstable internet connections to firewall restrictions, incorrect proxy settings, or missing Windows updates.

While Microsoft hasn't provided an explanation for the delay in releasing these fixes, their availability now offers much-needed support for users facing this issue. If further assistance is required after trying these methods, contacting Microsoft Support remains an option for continued troubleshooting.

From a user perspective, this update brings a sigh of relief. It highlights the importance of staying updated with the latest software patches and security protocols. Moreover, it underscores the value of official solutions over makeshift fixes, ensuring a more reliable and secure computing experience. This move by Microsoft demonstrates its commitment to improving user satisfaction and addressing long-standing issues promptly.