In Wayne County, Michigan, a significant event has unfolded as a local dealership found itself facing severe consequences. LaFontaine Motors of Livonia Inc., commonly known as LaFontaine Hyundai of Livonia, had its license suspended by the state due to alleged violations of the Michigan Vehicle Code. These violations were quite serious and had a major impact on the dealership's operations.
Uncovering the Truth Behind the Suspended Dealership License
Alleged Violations and Their Implications
The Michigan Department of State (MDOS) detailed a series of alleged violations committed by LaFontaine Motors. They falsely stated that a customer had not taken delivery of a vehicle to then lease it as new to another customer. Additionally, they falsely certified a vehicle as new on an MDOS Application for Title and Registration. There were also instances where a used vehicle was made to appear new, along with issues such as not having a title immediately with odometer information properly completed, not completing the MDOS Application for Title and Registration, not issuing a temporary registration properly, and not applying for title and registration in a purchaser's name within 21 days of vehicle delivery. These violations not only violated the law but also undermined the trust of consumers.During the investigation conducted by MDOS, regulatory staff discovered that the LaFontaine corporate office even suggested submitting false information even after being reminded by MDOS and the Michigan Automobile Dealers Association about what constitutes a "used" vehicle under the Michigan Vehicle Code. This shows a blatant disregard for the law and ethical standards.LaFontaine's Response and Commitment to Rectify
A representative from LaFontaine released a statement expressing deep regret over the temporary suspension of the dealer license. They emphasized that these actions were the result of a few rogue employees and did not reflect their values or the standards they hold themselves to. Immediate ramifications were imposed on those involved, and a thorough review of all policies and procedures is underway to ensure such incidents never happen again.As a family-owned business with over 40 years of serving communities, LaFontaine is committed to upholding its reputation. They are reinforcing training and oversight across the organization to prevent any similar incidents in the future. They also value their relationship with the State of Michigan and will work closely with state officials to implement an action plan to address the identified issues promptly and responsibly.The MDOS is currently reviewing the case with the possibility of referring it to the state's attorney general. This shows the seriousness with which the matter is being treated and the need for a thorough investigation and appropriate action.Overall, this situation highlights the importance of adhering to legal and ethical standards in the automotive industry. Consumers rely on dealerships to provide accurate information and reliable services, and any violation of these principles can have serious consequences. LaFontaine Motors now faces the challenge of rebuilding trust and restoring its reputation in the market.