An Italian cosmetics manufacturer has opted for Centric Software's Product Lifecycle Management (PLM) solution to streamline project management and boost cross-departmental collaboration. Established in 1993, this company offers comprehensive product development services for skincare, cosmetics, and pharmaceutical products across Italy and Europe. Operating from its headquarters in Parma and a manufacturing facility spanning 38,000 square meters, the firm employs over 270 staff members. Each year, it undertakes approximately 200 projects for clients, each involving customized formulas but adhering to stringent standardized protocols. The main challenge was to harmonize operations between various sites to improve project handling. By adopting Centric PLM, the company aims to enhance efficiency, collaboration, and product quality.

The family-owned enterprise sought ways to refine its operations by streamlining workflows, connecting teams across different locations, and standardizing client documentation processes. Customized formula development is central to its business model, necessitating a unified project management approach that could serve as a single source of truth, coordinating all offices, team members, and major milestones of each project. The primary goals were to save time, improve cross-functional collaboration, and enhance product quality.

Centric Software emerged as the optimal choice due to its capability to organize internal processes and potential for future expansion into areas such as quality control and regulatory compliance. With Centric PLM now managing projects, the deployment phase focuses on creating a reference matrix for client briefs to consolidate team collaboration and integrate total costs into the PLM system. Having all data stored in one location provides clear visibility into active projects, accurate revenue forecasting, and transparent project timelines.

A subsidiary of Dassault Systèmes, Centric Software delivers software solutions like Centric PLM, Centric Visual Boards, and Centric Market Intelligence. These tools are designed to optimize product portfolios, align offerings, accelerate market entry and innovation, while ensuring quality control and regulatory compliance. Through these advancements, the cosmetics manufacturer can achieve greater operational efficiency and maintain high standards in its product development processes.