A prevalent text message scam targeting U.S. consumers is on the rise, impersonating toll services and demanding payments for fictitious unpaid tolls. These fraudulent messages often mimic legitimate toll agencies in various states, complete with deceptive websites designed to look authentic. However, scammers often make mistakes that can help you identify these scams. This article will guide you through recognizing these scams and provide steps to protect yourself from falling victim.

Identifying Toll Scam Tactics

The first line of defense against these scams is recognizing their characteristics. Scammers frequently impersonate state-specific toll services, using names like FastTrak or EZ Pass. They may include links to fake websites that appear genuine but are designed to steal your money and personal information. If you receive a message from a state you haven't visited recently or ever, it's likely a scam. Additionally, misspellings and mismatched URLs are red flags.

To further illustrate, consider examples from Florida and Massachusetts. One message reads, "Please pay your toll by January 21, 2025, to avoid late fees and legal action." Another instructs recipients to copy and paste a link into their browser. Both tactics aim to trick users into believing they have an outstanding payment. Recognizing these patterns can save you from potential financial loss and identity theft.

Steps to Stay Safe from Smishing Attacks

Beyond identification, taking proactive measures is crucial. The FBI and FTC advise not clicking on any links within suspicious texts. Instead, visit the official website of the toll service directly to check your account balance. Contacting customer service through verified means is also advisable. Deleting and reporting these messages as junk can prevent them from spreading.

If you've already interacted with a scam link, securing your personal and financial information becomes paramount. Monitor your accounts for unfamiliar charges and dispute them if necessary. Reporting the incident to the FBI’s Internet Crime Complaint Center helps track and combat these scams. By staying vigilant and informed, you can safeguard your finances and personal data from these widespread smishing attacks.