FlexCare replaces Mopar Vehicle Protection for Stellantis in the United States
Oct 8, 2024 at 1:30 PM
Unlocking the Future of Vehicle Protection: Introducing FlexCare
In a strategic move to enhance customer experience and provide comprehensive vehicle protection solutions, Stellantis has announced the launch of FlexCare, a new service that replaces the Mopar Vehicle Protection (MVP) program in the United States and select global markets. This transition promises to deliver a more streamlined and personalized approach to vehicle maintenance and repair, catering to the diverse needs of Stellantis' valued customers.Elevating the Standard of Vehicle Protection
Flexibility and Customization at the Forefront
FlexCare is designed to offer customers unparalleled flexibility and customization options when it comes to protecting their vehicles. The new service allows customers to tailor their coverage based on their unique ownership experience, including duration, mileage, and the specific protection needs they require. This level of personalization ensures that each customer receives a tailored solution that aligns with their driving habits and preferences, providing them with the peace of mind they deserve.Seamless Integration and Convenient Financing
One of the key advantages of FlexCare is its seamless integration with the vehicle purchasing process. Customers now have the ability to incorporate the cost of their vehicle protection plan directly into their vehicle payment, making it a hassle-free and financially convenient option. Additionally, FlexCare offers interest-free payment options, further enhancing the accessibility and affordability of its services.Uncompromised Quality and Reliability
Stellantis has made it a priority to maintain the exceptional quality and reliability that customers have come to expect from its vehicle protection services. Under the FlexCare program, all vehicle maintenance and repairs will be performed by fully trained Mopar technicians, using factory-certified and OEM-approved parts. This commitment to excellence ensures that customers' vehicles are serviced to the highest standards, providing them with the peace of mind they deserve.Expanded Dealer Network and Accessibility
FlexCare's reach extends beyond the traditional boundaries of vehicle protection services. Customers can now have their vehicles serviced at any FCA dealership in the United States, providing them with a vast network of authorized service centers. This expanded accessibility allows customers to conveniently access FlexCare's services, regardless of their location, ensuring a seamless and hassle-free experience.Unparalleled Customer Satisfaction
Stellantis has a proven track record of delivering exceptional customer satisfaction through its Mopar Vehicle Protection program. With the introduction of FlexCare, the company is committed to upholding and even surpassing this standard. By focusing on flexibility, customization, quality, and convenience, FlexCare aims to become the go-to choice for vehicle protection, ensuring unparalleled satisfaction for both customers and dealers alike.A Comprehensive Suite of Vehicle Protection Solutions
FlexCare offers a comprehensive suite of vehicle protection solutions, catering to the diverse needs of Stellantis' customers. From extended warranties and maintenance plans to roadside assistance and wear-and-tear coverage, FlexCare provides a wide range of options to keep customers' vehicles in optimal condition throughout their ownership journey. This breadth of offerings allows customers to tailor their protection plan to their specific requirements, providing them with the confidence and security they need.Seamless Transition and Continued Support
The transition from Mopar Vehicle Protection to FlexCare is being gradually implemented in the United States and select global markets. Stellantis has assured customers that the service and variety of customized vehicle protection products will remain unchanged, ensuring a seamless transition for existing customers. The company's commitment to providing exceptional support and maintaining the high standards that customers have come to expect from Mopar Vehicle Protection remains a top priority.A New Era of Vehicle Protection
The introduction of FlexCare marks a significant milestone in Stellantis' ongoing efforts to enhance the customer experience and provide comprehensive vehicle protection solutions. By combining flexibility, customization, quality, and convenience, FlexCare sets a new standard in the industry, empowering customers to take control of their vehicle's maintenance and repair needs. As Stellantis continues to innovate and adapt to the evolving needs of its customers, FlexCare stands as a testament to the company's dedication to delivering unparalleled value and peace of mind.