Consumers confused about ‘ultra-processed food’

Jun 24, 2024 at 11:16 AM

Unraveling the Complexities of Ultra-Processed Foods: Navigating Consumer Perceptions and Industry Challenges

In the ever-evolving landscape of food consumption, the topic of "ultra-processed foods" (UPF) has emerged as a subject of growing interest and concern among consumers. As the public's awareness of the potential health implications associated with these industrially formulated products continues to rise, understanding the nuances of consumer attitudes and industry responses has become increasingly crucial. This comprehensive exploration delves into the multifaceted world of UPF, shedding light on the perceptions, beliefs, and challenges faced by both consumers and the consumer packaged goods (CPG) industry.

Unraveling the Complexities of Ultra-Processed Foods: A Comprehensive Exploration

Defining the Elusive Concept of Ultra-Processed Foods

Navigating the realm of ultra-processed foods can be a complex endeavor, as the very definition of this term remains somewhat elusive. According to the Nova classification system, UPF are industrial formulations made entirely or predominantly from substances extracted from foods, derived from food constituents, or synthesized in laboratories from food substrates or other organic sources. This broad categorization encompasses a wide range of products, including cookies, ice cream, ready-to-eat meals, soft drinks, and even hamburgers and nuggets.However, the survey findings reveal that consumers do not always have a clear understanding of what constitutes an ultra-processed food. With 44% of respondents identifying UPF as fast food and junk food, the lack of a precise definition can hinder consumers' ability to accurately identify and avoid these products, even if they intend to do so.

Consumers' Perceptions and Concerns about Ultra-Processed Foods

The Innova Market Insights survey delved deeper into consumers' attitudes and beliefs surrounding ultra-processed foods. The findings suggest that while only 19% of respondents acknowledged consuming UPF on a daily basis, the lack of a clear definition may be a contributing factor to this relatively low figure.Interestingly, the survey revealed distinct generational differences in the perception of UPF. Boomers were more likely to view ready-made meals as the most ultra-processed category, while Generation Z members tended to associate cookies and salty snacks with the UPF label. This divergence in perspectives highlights the need for a more nuanced understanding of consumer preferences and concerns across different age groups.Consumers' primary concerns about UPF centered around their negative health implications, such as obesity, diabetes, and high blood sugar levels. The survey respondents cited poor nutritional quality and the presence of unnatural ingredients as key reasons for reducing their consumption of these products.

The Regulatory Landscape and Calls for Transparency

The survey findings also shed light on consumers' perceptions of the regulatory environment surrounding ultra-processed foods. A significant portion of respondents, including 52% of baby boomers and 34% of Generation Z, expressed the belief that UPF are under-regulated. This sentiment underscores the need for greater transparency and clarity in the industry's approach to addressing consumer concerns.In response to these concerns, more than 50% of Generation Z and millennials, as well as over 60% of Generation X and boomers, indicated that a scoring system for classifying ultra-processed foods would be a useful tool. This suggests a growing demand for a more standardized and comprehensive framework to help consumers navigate the complexities of UPF.

Opportunities for CPG Companies and Brands

The survey findings present both challenges and opportunities for consumer packaged goods (CPG) companies and brands navigating the ultra-processed food landscape. Innova's research highlighted several key strategies that these entities can explore to address consumer concerns and build trust.Firstly, the importance of transparent ingredient lists cannot be overstated. More than half of the survey respondents expressed a desire to consume products where they can understand the ingredients, underscoring the need for clear and comprehensive labeling. Reducing or eliminating ingredients perceived as artificial, such as artificial flavors, sweeteners, preservatives, and colors, can also help alleviate consumer concerns.Beyond ingredient transparency, Innova's research suggests that CPG companies can explore opportunities for innovation by balancing taste and affordability while incorporating fresh, natural, and whole products and their derivatives. Reformulating existing products to reduce or eliminate ingredients seen as artificial can also be a strategic approach.Lastly, the survey findings emphasize the importance of effective communication and trust-building. Consumers' apprehension about the safety and regulation of ultra-processed foods presents a significant challenge, but also an opportunity for brands to proactively address these concerns and establish a stronger connection with their target audience.