Cash is Still King, Consumers Would Prefer to Use Money Over CBDCs: Deutsche Bank

Sep 18, 2024 at 2:03 PM

Consumers Wary of Central Bank Digital Currencies Despite Widespread Exploration

Despite the growing interest and exploration of central bank digital currencies (CBDCs) by central banks globally, consumers remain hesitant to embrace these new forms of digital money, according to a recent survey by Deutsche Bank. The survey findings suggest that cash and traditional payment methods still hold strong appeal, even as the COVID-19 pandemic has accelerated the shift towards digital payments.

Consumers Prefer Cash and Traditional Payment Methods Over CBDCs

Widespread Skepticism Towards CBDCs

The Deutsche Bank survey, which polled 4,850 consumers in Europe, the UK, and the US, revealed that only 16% of respondents believed that CBDCs would become mainstream. This suggests a significant level of skepticism among consumers regarding the widespread adoption of these digital currencies.One of the key findings was that a majority of respondents (59%) believe that cash will always remain relevant, indicating a strong preference for traditional payment methods. Additionally, 44% of those surveyed said they would prefer to use cash over a CBDC, while a larger proportion (51%) indicated a preference for debit or credit cards over a central bank-issued digital currency.

Privacy Concerns and Preference for Private Cryptocurrencies

Privacy concerns also emerged as a significant factor in consumers' reluctance to embrace CBDCs. The survey found that 21% of US respondents believed that a general cryptocurrency would offer better privacy than a government-backed digital currency. Furthermore, a higher number of European consumers expressed a preference for cash due to its anonymity, compared to their counterparts in the UK and US.Interestingly, the survey also revealed that 31% of respondents said they would prefer to use a crypto asset managed by a central bank or government, while only 21% indicated a preference for private cryptocurrencies like Bitcoin.

Central Banks Focusing on Wholesale CBDC Applications

Despite the consumer skepticism, the report noted that central banks are increasingly focusing on the use of CBDCs in wholesale applications, as evidenced by recent initiatives launched by the Swiss National Bank, the European Central Bank, and the Federal Reserve Bank of New York.This shift towards wholesale CBDC applications suggests that central banks may be prioritizing the use of these digital currencies for interbank settlements and other institutional-level transactions, rather than targeting widespread consumer adoption in the near term.

The COVID-19 Pandemic's Impact on Digital Payments

The survey also highlighted the impact of the COVID-19 pandemic on the shift towards digital payments. According to the report, the pandemic has accelerated this trend, particularly among younger generations, with 59% of consumers believing that cash will always remain relevant.This suggests that while the pandemic has driven increased adoption of digital payment methods, consumers still value the continued availability and use of cash, even as central banks explore the potential of CBDCs.In conclusion, the Deutsche Bank survey paints a complex picture of consumer attitudes towards CBDCs. While central banks are actively exploring these digital currencies, consumers remain wary, with a strong preference for cash and traditional payment methods. The findings highlight the challenges that central banks may face in driving widespread CBDC adoption, at least in the near term.