Bengaluru, on the 18th of November in 2024, witnessed a significant development. Wardwizard Innovations & Mobility Limited, a prominent name in India's electric vehicle manufacturing sector with its renowned 'Joy e-bike' and 'Joy e-rik' brands, has entered into a strategic joint venture with SpeedForce. This leading two-wheeler service chain in India is set to revolutionize the after-sales experience for Joy e-bike customers and extend its reach to over 1,000 touchpoints nationwide.

Enhancing After-Sales and Expanding Reach

With SpeedForce's extensive network of service centers in more than 350 locations, servicing an average of 150 vehicles per outlet monthly, Joy e-bike anticipates a remarkable growth. It now has the potential to reach over 50,000 more customers across the country every month. Under this venture, SpeedForce will exclusively retail Joy e-bike models at its outlets, providing customers with the convenience of purchasing and servicing their Joy e-bikes in one place. This move will not only expand Joy e-bike's reach into regions lacking dedicated showrooms but also strengthen its presence across the nation. 1: The synergy between Wardwizard and SpeedForce is set to bring numerous benefits. By combining Wardwizard's high-quality e-bikes with SpeedForce's extensive service network, customers can enjoy seamless after-sales service. The availability of spare parts, lubricants, and technical support at SpeedForce outlets will ensure that customers receive end-to-end service and maintenance. This is particularly crucial in underserved regions like the Seven Sisters in Northeast India, where Wardwizard's presence has been limited. 2: The joint venture also allows Wardwizard to tap into SpeedForce's expertise in servicing internal combustion engine (ICE) vehicles. As SpeedForce ventures into the EV service segment, it brings with it valuable experience and knowledge that can be applied to Joy e-bike. This will help promote green mobility and support Joy e-bike's commitment to sustainable transportation.

Promoting Green Mobility

SpeedForce, with its strong background in servicing ICE vehicles, is now making significant strides in the EV service segment. Through this joint venture, it will play a crucial role in promoting green mobility by providing exceptional service to Joy e-bike customers. Customers will no longer be limited to getting their vehicles serviced at Joy e-bike showrooms; they can now avail of services at SpeedForce outlets across India, especially in areas where Joy e-bike service stations are not present. 1: This expanded network of service centers will contribute to a greener future by reducing carbon emissions. By making EV service more accessible, more people will be inclined to choose electric vehicles, thereby reducing their carbon footprint. Wardwizard and SpeedForce are setting a strong example of industry collaboration in promoting eco-friendly practices in India's mobility sector. 2: The partnership between Wardwizard and SpeedForce is not just about expanding service access; it is also about driving sales. By showcasing Joy e-bike's products at SpeedForce outlets, Wardwizard can reach a larger market and increase its sales. This win-win situation benefits both companies and contributes to the growth of the electric vehicle industry in India.

Strengthening Aftersales Services

Mr. Yatin Gupte, the Chairman and Managing Director of Wardwizard Innovations & Mobility Limited, emphasized the company's commitment to improving the Joy e-bike experience. He stated that the collaboration with SpeedForce offers an extensive service network and a good platform to showcase their products to a larger market. By doing so, they are not only taking their products to a wider audience but also strengthening their aftersales services. 1: The seamless integration of Wardwizard's products with SpeedForce's service network will ensure that customers receive hassle-free service. From purchasing to servicing, everything will be under one roof, providing customers with a convenient and enjoyable experience. This commitment to aftersales service will help Wardwizard build a loyal customer base and gain a competitive edge in the market. 2: Mr. Kapil Bhindi, the Director of SpeedForce, added that they are excited to join forces with Wardwizard in reducing carbon emissions. Wardwizard's superlative EV products are of great interest to a large number of consumers, and SpeedForce is equipped to support the company in both sales and aftersales. With their extensive network, digital tools, and skilled EV technicians, they will provide exceptional service to Joy e-bike customers and contribute to a greener tomorrow. 3: Leveraging SpeedForce's strong foothold in various regions allows Joy e-bike to expand its reach and improve customer satisfaction. The convenient service access and high-quality maintenance offered by SpeedForce will enhance the overall customer experience and drive the growth of the electric vehicle market in India. This joint effort marks a significant step forward in promoting a cleaner and more sustainable future.