Letters: Even the city’s Finance Department has a heart

Jul 29, 2024 at 10:00 AM

Kindness Shines Through: Heartwarming Tales of Compassion and Community

In a world often consumed by the hustle and bustle of daily life, it's the small acts of kindness that can truly make a difference. The Chicago Tribune invited readers to share their stories of memorable acts of kindness, and the response was overwhelming. From city officials going the extra mile to help a senior citizen to students rallying around a classmate in need, these tales of compassion remind us of the power of empathy and the profound impact we can have on one another's lives.

Uplifting Stories That Restore Faith in Humanity

Parking Ticket Forgiveness: A Senior Citizen's Gratitude

David McKee, an 82-year-old Chicago resident, found himself in a predicament when he received two parking tickets while using the Park Chicago app. Unbeknownst to him, he had incorrectly listed his license plate number in the app, leading to the tickets. Determined to resolve the issue, McKee reached out to the Chicago city Finance Department, explaining his mistake and requesting a dismissal. To his surprise and delight, the department not only accepted his explanation but also promptly dismissed both tickets. McKee's heartfelt gratitude for the department's kindness and understanding serves as a testament to the power of empathy and the willingness of public servants to go the extra mile.

The Inspiring Grace of Children

Ronda Schiess, a fifth-grade teacher, witnessed firsthand the remarkable empathy and kindness of her students when a new classmate, Viktor, joined their class while battling cancer. Schiess prepared her students for Viktor's limitations, such as not being able to go outside for recess and the possibility of missed school days for medical appointments. The students immediately stepped up, offering to stay in from recess to play with Viktor and volunteering to deliver his homework. They even created colorful "Welcome Back" banners and get-well cards to support their classmate during his hospital stays. Schiess was deeply moved by the compassion and unity her students displayed, a testament to the profound impact children can have when they embrace the values of kindness and inclusion.

A Doctor's Kindness in a Moment of Crisis

Nancy R. Engel's mother was in the hospital, having suffered a major heart attack. As Engel navigated the difficult decision to honor her mother's do-not-resuscitate order, she found herself overwhelmed by the medical personnel in the room. One doctor methodically read her a list of actions, requiring Engel to refuse each one. Sensing Engel's distress, another doctor stepped in, putting her arm around Engel's shoulders and offering words of encouragement. "You can do this. You're honoring your mother's wishes," the doctor said. Engel was deeply grateful for this simple act of kindness, which provided the emotional support she needed during a profoundly challenging moment.

Moving Pros to the Rescue

Diana O'Brien, a first-grade teacher in Chicago, found herself in a precarious situation while driving home from work one day. Dressed in a large pumpkin costume, she noticed her car was running low on gas as she exited the Edens Expressway. To her relief, her car died at a red light, and she spotted a large moving truck next to her. Without hesitation, O'Brien got out of her car and frantically waved down the movers, who immediately sprang into action. They pushed her car to a nearby gas station, ensuring she could safely continue her journey. O'Brien was overwhelmed with gratitude for the movers' quick response and willingness to lend a helping hand, even in the midst of her unusual attire.

Supported at Every Turn

Barbara Duncan's story is a testament to the power of community support during a time of crisis. When her husband was rushed to the emergency room and required immediate surgery, Duncan faced a series of challenges. First, she found herself stuck in the snow, unable to reach the hospital. A quick-thinking neighbor and his sons came to her aid, pushing her car to freedom. Once at the hospital, Duncan was greeted by a friendly, calming presence in the form of an elderly hospital greeter, whose warm smile provided a much-needed moment of reassurance. Throughout the long night of waiting and uncertainty, Duncan's family rallied around her, offering emotional support and hope. Even the surgeon, who had a full schedule, took the time to ensure Duncan understood the gravity of the situation and provide reassurance. Duncan's experience highlights the profound impact that small acts of kindness can have, from neighbors lending a hand to medical professionals offering empathy and understanding.

The Essential Gift of Water

Clare Connor's story is a poignant reminder of the simple yet profound acts of kindness that can make a difference in someone's life. Connor, a resident of downtown Chicago, observed a homeless man in her neighborhood setting up a tent each evening. One morning, she noticed someone opening a nearby newspaper box to place a bottle of water inside. Over time, Connor witnessed the homeless man retrieving the water from the box and using it to brush his teeth. This simple gesture of providing a basic necessity like water struck a chord with Connor, reminding her that even the smallest acts of kindness can have a lasting impact on those in need.